FAQ'S

How can I make a booking?

We make this process quick and easy. Click on the ‘book now’ tab on our website. Choose your luxury car and complete your details and payment.

Alternatively, please call us on 0447 809 899.

Is there a minimum age to hire your cars for self drive?

Yes, the minimum age requirement is 28 years and require a full licence.

Porsche Boxster & Macan minimum age 30 years

RSPEC Mustang for guided drives minimum age 30 years

How much is the excess and how can I reduce it?

Standard excess is $5,000. ($8,000 for Porsche). For excess reduction we suggest companies such as www.tripcover.com.au or www.rentalcarprotection.com.au. We believe these policies provide great value and coverage than the excess reduction offered by hire car companies

Where do I collect the car from?

Cairns Luxury Car Hire provides complimentary drop off and pick up of vehicles from Cairns CBD (subject to availability). Otherwise pick up is available from our office at 20 Sturt St Cairns.

How many kilometres are included in the rental cost?

Ruby Convertible V8 Mustang, Bullitt Mustang, Raptor 4wd, Porsche Macan:

250km per day, with additional kilometres $0.88.

Porsche Boxster 150km per day. $1.50 additional km

What is your hire period?

A day hire is from 8am to 6pm the same day. Multiple days are 8am on the first day to 6pm on the last day.

What fuel do I need to fill up the vehicles upon returning it?

Our Mustangs require 98 premium unleaded only

Porsche require 98 Premium unleaded only

Raptor 4WD requires diesel.

Fuel Receipt must be provided when returning vehicle.

Are you a limousine service?

No. We are licenced under the Booked Hire scheme. Fully insured. We offer a driver for Formals, Weddings and special occasions.

Are your full terms and conditions available to view?

Yes they are. Click on ‘terms & conditions’ at the bottom of our website for an example or here.

These are vehicle specific. Please contact us for full terms on a specific car

Terms and Conditions are subject to change.

Cancellations: Self drive based on a tier depending how far out from your pick up date.

Formals and Weddings: 50% cancellation fee upto 30 days. Thereafter 100% cancellation fee

Disclaimer

All of the material published on this web site is for information purposes only and does not constitute advice. The information on this site is current at the date of publication but may be subject to change.

Whilst Cairns Luxury Car Hire (CLCH) have made every effort to ensure that information is free from error, CLCH does not guarantee that the information (including but not limited to information on their rental car services, activities they run for corporates, and information of their cars (and per day rental costs) or images are current, complete or correct and accept no responsibility therefor. CLCH does not accept liability for errors, omissions in, delays or interruptions to or cessation of access to this website, through negligence or for any other reason whatsoever. CLCH does not guarantee that this website or third party websites will be free from viruses.

References to other sites are provided as an information service only and should not necessarily be construed as an endorsement. Conversely, omissions should not be construed as non-endorsement.

Although every care is taken to provide links to suitable material from this site, the nature of the Internet prevents us from guaranteeing the quality, suitability, completeness or accuracy of any of the material that this site may be linked to. Consequently,CLCH can accept no responsibility for the content of that material including any unsuitable or inaccurate material that may be encountered.

Also, CLCH are not responsible for the accuracy or legitimacy of information found elsewhere on the Internet and there is no guarantee that any of the sites listed will be available at any particular time. Subject to any terms implied by law and which cannot be excluded, CLCH accept no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of any error, omission or misrepresentation in any information in this site.

CLCH do not guarantee any services which might be announced nor provide any authorisation direct or indirect relating to use of information or links.

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